1. Introduction

Go Chinese Dictionary ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and password when you create an account
• Payment Information: Payment details necessary to process transactions through our payment processors (such as PayPal or credit card information). We use industry-standard encryption and security measures to protect payment data. Payment information may be stored securely by us or our third-party payment processors in compliance with PCI-DSS standards.
• Feedback: Information you provide when contacting us or submitting feedback

2.2 Automatically Collected Information

• Usage Data: Search queries, characters viewed, features used, and interaction patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: We use cookies to maintain sessions and improve user experience

3. How We Use Your Information

• Provide, operate, and maintain our dictionary services
• Process your transactions and manage your account
• Improve and personalize your experience
• Respond to your comments, questions, and requests
• Send administrative information and updates
• Monitor and analyze usage patterns to improve our services
• Detect, prevent, and address technical issues and security threats

4. Third-Party Services

We use the following third-party services that may collect information:

• AWS Cognito: User authentication and account management
• AWS SES: Email delivery services
• PayPal: Payment processing (subject to PayPal's privacy policy)
• AWS CloudFront: Content delivery and performance optimization

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Export your data in a portable format
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@gochinesedictionary.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Cookies and Tracking Technologies

11.1 Types of Cookies We Use

• Essential Cookies: Required for the Service to function (authentication, security)
• Performance Cookies: Help us understand how you use the Service
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us improve the Service

11.2 Managing Cookies

You can control and manage cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are placed.

11.3 Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want your online activity tracked. Currently, our Service does not respond to Do Not Track signals, as there is no industry standard for how such signals should be interpreted.

12. Voice and Handwriting Input Data

When you use voice search or handwriting recognition features:

• Voice Data: Audio recordings are processed to recognize speech and convert it to text. Voice recordings may be temporarily stored for processing and quality improvement purposes. We do not sell or share voice data with third parties for marketing purposes.
• Handwriting Data: Your handwriting input is analyzed to recognize characters. This data may be used to improve recognition accuracy.
• Retention: Voice and handwriting data is retained only as long as necessary for processing and service improvement, typically no more than 30 days unless you consent to longer retention.

13. Marketing Communications

We may send you emails about Service updates, new features, promotional offers, and other information we think may interest you. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any email
• Adjusting your account notification settings
• Contacting us at privacy@gochinesedictionary.com

Note: You cannot opt out of transactional emails related to your account (e.g., password resets, payment confirmations, security alerts).

14. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. Notification will be made without undue delay and, where feasible, within 72 hours of becoming aware of the breach. We will provide information about the nature of the breach, potential consequences, and measures we are taking to address it.

15. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of your personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Equal service and pricing regardless of privacy choices

To exercise these rights, contact us at privacy@gochinesedictionary.com with "California Privacy Rights" in the subject line. We will verify your identity before processing your request.

Categories of Personal Information Collected: Identifiers (email, IP address), usage data, payment information, geolocation data, and audio/visual information (voice search).

Business Purpose: Provide dictionary services, process payments, improve user experience, security and fraud prevention, and legal compliance.

16. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis for Processing: We process your data based on consent, contract performance, legal obligations, and legitimate interests
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
• Right to Lodge a Complaint: You may file a complaint with your local data protection authority
• Data Protection Officer: For GDPR-related inquiries, contact privacy@gochinesedictionary.com

17. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@gochinesedictionary.com